A Decade of Web Use
by Geke van Dijk. Presented at the conference A decade of web design in Amsterdam, The Netherlands, 2005. (PDF, 21.8 MB)
View ArticleOpen Innovation with a service design approach
Paper on Open Innovation project for Elsevier. Written by Geke van Dijk, Bas Raijmakers, Michiel van der Heyden en Toke Barter. Presented at the international Service Design conference in Amsterdam...
View ArticleSTBY Magazine – Service Innovation Inspired by People
Motivated by the limited amount of literature on design research and service design currently available, we initiated STBY magazine. The first issue was published and distributed to clients, prospects...
View ArticleService Design for Local Government
Our project with the City of Amsterdam is featured on the national online knowledge sharing site for civil servants operated by KING. The project helped the local Amsterdam government to improve their...
View ArticleInnovation Models
In January a new book on Models for Service Innovation was published in The Netherlands by Van Duuren Media. The editors are Frank Kwakman en Ruud Smeulders. The title of the book is ‘Groot Innovatie...
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